Borough of Poole is warning residents to be mindful about men cold calling at their homes offering cavity insulation.
Reports have been received by the council of homes being visited by men saying they are either Borough of Poole staff or from companies approved by the council. They are offering cavity insulation and telling residents it will soon be a legal obligation to have their homes insulated. They are also claiming that they should have received a letter about this change in law.
The men apparently have ID cards, although the council does not know exactly what they say. Residents are reminded that staff will always carry valid Borough of Poole ID badges with their photo, job title, ID number and also a contact number to call to confirm they are a council employee.
James Norman, Regulatory Team Manager, Borough of Poole, said: “We are not aware of anyone working in association with the council offering insulation. If a resident receives a visit we would advise them not to agree to any work and either contact their local Safer Neighbourhood Team or Poole’s Trading Standards Team on 01202 261700. If they are able to take note of any ID displayed so we can find out who these people are that would be fantastic.”
