Motoring & Transport | Posted on March 8th, 2023 | return to news
Upgrade to railway waiting rooms in the south
Ten waiting rooms on the South Western Railway line are to be upgraded to provide comfort and work stations.
South Western Railway (SWR) passengers, who over the last few months have had to cope with cancelled trains caused by strikes and works on the line, may be heartened to learn that at least some waiting rooms are to be revamped.
Those at Basingstoke, Brockenhurst, Brookwood, Byfleet and New Haw, Earley, Farnham, Horsley, Southampton Central, Sunningdale, and Totton stations will see more than £400,000 invested to provide customers with better places to relax and work while they wait for their trains.
Over the coming months, SWR will add new features including modern workstations with plug and USB sockets and wireless phone chargers.
The waiting rooms’ appearances will be refreshed with new decorations on walls and ceilings, along with new flooring, new seating and improved heating.
Stations will be made greener and more accessible, with new environmentally friendly LED lighting where not already installed, more priority seating space and lower-level workstations for customers who use wheelchairs.
SWR will also add new notice boards in some of the waiting rooms.
Peter Williams, customer and commercial director for South Western Railway, said: “SWR is committed to providing a modern, sustainable, and accessible railway for all our customers, helping them to make the most of their time, wherever they are on our network.
“That’s why we are delighted to be making these significant investments as part of our ongoing effort to enhance the customer experience at our stations.”
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