Local residents can call EDCA on 01202 884738, leaving their name and telephone number and someone will get back to them as soon as possible. Alternatively, people can call the Dorset AdviceLine on 0344 245 1291 or email wimborne@eastdorset.cabnet.org.uk. Information and advice is also available via the website www.eastdorsetca.com or www.citizensadvice.org.uk.

People looking for advice on consumer issues – such as issues related to products or services purchased ­– can contact the Citizens Advice consumer helpline on 0808 223 1133 or chat online to an advisor on the website. More details can be found on the Dorset Council website, Trading Standards pages at https://www.dorsetcouncil.gov.uk/business-consumers-licences/trading-standards/trading-standards-consumer-advice/trading-standards-consumer-advice.aspx .

Whilst, anyone seeking to make a new claim for Universal Credit should call the Universal Credit Help to Claim line on 0800 1448444.

Waiting times for these services may be longer than usual due to demand.

Dorne Hardyman, chief officer of East Dorset Citizens Advice, said, “Citizens Advice is here to give people the knowledge and confidence they need to find their way forward in these difficult times. You can find frequently updated advice on a range of issues related to the Coronavirus (Covid-19) outbreak at www.citizensadvice.org.uk/coronavirus”

“We’ll continue to offer advice over the telephone, whilst people looking for advice can also chat to an advisor online at the Citizens Advice website www.citizensadvice.org.uk.”

Age UK North, South and West Dorset have a community operational support team who are dealing with enquiries relating to loneliness, isolation and information. They can provide support for older people accessing items such as food, money or medication and the need for support in the home which is a direct consequence of self- isolation. They can be contacted on 01305 269444, email enquiries@ageuknswd.org.uk or visit their website www.ageuk.org.uk/northsouthwestdorset.