Culture | Posted on November 9th, 2020 | return to news
Dorset Council libraries and TICs closed during lockdown
You might be unable to visit libraries and Tourist Information Centres, but key services are being maintained online.
We may have lockdown until 2 December, but Dorset Council Libraries and TICs are continuing key services.
These include the Order & Collect book service, which allows all library members to order up to 10 items per library card from your selected preference, chosen by the service..
Dorset Libraries have had over 3,000 orders the service was launched in July. This amounted to around 400 per week in July when libraries were closed, although this number dropped off once libraries started to re-open.
People can order online by visiting www.dorsetcouncil.gov.uk/libraries-order-and-collect or by calling 01305 228400
The Home Library Service (non-contact doorstep drops) to people who are housebound will be provided by volunteers and council employees
There is no public access to library buildings. Items can be returned to the libraries via the letterboxes outside each building.
All face to face services at TICs have been suspended
The email/phone enquiry service can be found at https://www.visit-dorset.com/visitor-information/tourist-information-centre-s
Cllr Jill Haynes, Dorset Council’s portfolio holder for Customer Services and Communities, said, “It’s a shame we’ve had to close our libraries and TICs again, especially since some locations have only just reopened in recent months, but we must observe the latest lockdown restrictions.
“However, our dedicated employees are doing everything they can to continue providing some key services over the coming weeks that we hope will make things a little easier for our loyal customers and visitors.
“I was very pleased that, during the last lockdown, our libraries team saw a significant growth in customers accessing our facilities using our online resources and services and this is something we want to encourage as we move ever more into a digital world. It’s very important for our young people and some our more vulnerable residents, and we must enable people to access materials to support emotional and mental well-being at this difficult time.
“We’ll reopen as soon as we’re able to, and I want to thank everyone for their continued patience and understanding.”
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