In particular, they are focusing on families with children, people in financial difficulties and those facing loneliness and isolation over the festive season.

The intention is to ensure vulnerable people have access to food and warm clothing for their children, and someone they can talk to if they need to.

The help on offer this winter includes:

Financial issues

Those affected are urged to seek help by calling the Dorset Citizens Adviceline on Freephone 0800 144 8848 or textphone 0800 144 8884.

By calling the Adviceline, anyone struggling to pay their rent, mortgage, debts or other bills can access free expert help and advice and secure a referral to a local foodbank or community food initiative if needed.

Find out more at www.dorsetcouncil.gov.uk/reaching-out.

Coping with isolation and loneliness

If you are staying at home because of COVID-19, and don’t have the support of family, friends or neighbours, you can request help from the Dorset Together team including food shopping and delivery, collection or prescriptions, dog walking and befriending.

Help can be accessed via an online form or by calling our helpline on 01305 221000, 8.30am to 5pm, Monday to Friday.

Digital Hotline

If you are struggling to get online or want to improve your online skills, contact Dorset Digital Hotline on 01305 221048, Monday to Friday from 10am – noon. Outside of these times you can leave a message and a Digital Champion will get back to you.

If you are on a low income and do not have a broadband connection or device at home to connect to the internet, it may be possible to help you to get set up.

Free School meals during the Christmas holidays

Dorset Council is working with schools to make sure families who need it (including those who receive free school meals) can receive food vouchers during the holidays. Families will receive details of the scheme direct from their school.