The Keep Me Posted campaign has received a boost from Annette Brooke, MP for Mid Dorset and North Poole. Annette attended an event in Parliament to raise awareness about the growing trend towards online only bills and statements and the impact this is having on people’s ability to effectively manage their finances
Keep Me Posted is a partnership of representatives from charities, interests groups and businesses including Age UK, Personal Finance Education Group, Disability Action, Mind and the National Consumer Federation. The campaign believes it is every consumer’s right to choose, without disadvantage, how they are contacted by banks and financial service companies, utility companies, and other service providers.
Annette Brooke said: “It is important that my constituents are able to choose how they receive important financial information from service providers including banks and utility companies. Customers should be entitled to free paper statements as part of the standard service they receive. Levying hardworking individuals who either don’t have online skills, cannot afford computers or broadband, or are unable to manage their affairs online for various reasons is unfair and we must fight against it.”
