NEWS FEED
The head of a window cleaning company was stunned when a client flew him more than 1,000 miles to Majorca to clean the windows of his huge holiday home.
Luke Rayner, who runs Harvard Window Cleaning in Sandbanks, Poole spent a week at the property in Puerto Portals.
The anonymous owner of the large house on the hillside overlooking the port on the popular Spanish island has been using Harvard for a number of years.
After buying the property in Majorca he wanted all the glass brought up to the standards he is used to – so flew out his trusty window cleaner.
After reaching the island, Luke used the home owner’s personal equipment that had already been especially flown out.
He then spent the week making sure the windows were gleaming at the €10m (£8m) property that has its own cinema, sauna, steam room,
Jacuzzi, huge gym – and even a glass lift.
Luke, 27, said: “Our customers are used to very high standards and we are more than happy to go the extra mile but flying to the Mediterranean has to be top of the list – so far.
“Because Harvard Window Cleaning is based in Sandbanks we are used to large properties with lots of glass and there are certain techniques involved.
“While I was in Majorca I also trained the client’s local staff who will be doing the job in future.
“The modern house is stunning and has a lot of large windows and plenty of glass surrounds. It looked superb when I’d finished.
“My business is really competitively priced, but clients like us because of the quality and the level of service – it’s all about trust.
“All my staff understand this and that is why we’re growing as a company and getting jobs like the one in Majorca.”
Harvard Window Cleaning was founded in 2012 and has become the go-to company for the well-heeled residents of Dorset as well as businesses.
It has one franchise in Hertfordshire and another in Salisbury, Wiltshire.
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