The not-for-profit charity and a leading provider of residential, nursing and dementia care across the south of England says the plans have completely transformed and modernised how care is recorded at each home, ensuring carers can spend less time completing paperwork and can remain focused on spending time looking after valued residents.

The system will enable nominated relatives to directly access their loved one’s care plans as part of a new ‘Family Gateway’, giving those near or far unique access to real-time care information and two-way communication with teams.

“Electronic Care Planning has been a really exciting opportunity for us at Care South as care plans are essential to ensuring residents receive the appropriate care for their needs,” said group practice development lead at Care South, Angie I’Anson. “Not only does it enable our carers to easily access and record residents notes at point of care, but it also facilitates management and auditing of care plans and notes from anywhere and at any time, giving a better overview of all care needs. Research suggests that it leads to improved care delivery, a more person-centered approach and meeting both medical and social needs, which saves time and results in a higher quality experience of care with residents.

“The roll out has been a great success. Our teams have embraced the changes and can really see the benefits to both the residents in our care and their own working days. They enjoy how interactive and easy the system has been to use, even for our employees who are not used to smart phones and computers. All our care homes have fully embraced Electronic Care Planning which has now been rolled out across all our homes.”