Charity | Posted on May 28th, 2026 | return to news

Dorset Citizens Advice CEO retires

Helen Goldsack started as a volunteer in Wareham before eventually becoming chief executive officer in 2021.

Helen Goldsack, who has been involved with Citizens Advice East Dorset & Purbeck for the past 27 years, eventually becoming chief executive officer, has retired.

She started as a volunteer for Citizens Advice in 1999 in Wareham and then, in 2002, became a paid member of staff working for Dorchester Citizens Advice and later as Purbeck Manager based in Wareham. Helen was then appointed CEO of Citizens Advice East Dorset & Purbeck following the merger of Purbeck and East Dorset Citizens Advice in 2021.

Alan Breakwell, chairman of trustees, said: “Helen has been an inspirational leader for our organisation and will be very much missed by everyone at Citizens Advice. Her leadership, energy and commitment have helped guide the organisation through some very difficult times, including Covid, the cost-of-living crisis and the energy crisis, whilst ensuring we deliver the best possible service to the local community.”

Goldsack said: “During my time with Citizens Advice, I’ve seen the organisation change, grow and adapt to meet the demands of the people we help and I have enjoyed the challenges this brings. I’m very proud of introducing the Advice Bus to the local community, which has now helped over 3,000 people who may not have been able to access our existing service.

“The success of our organisation is down to the dedication, compassion and commitment of our team of wonderful volunteers and staff. I have really enjoyed my time working for Citizens Advice and will miss the team, but it’s now time for me to hand the reins over and enjoy retirement.”

For more information about Citizens Advice in East Dorset & Purbeck, visit https://edpcitizensadvice.org.uk/.