Gaining the JAG accreditation for 2018 demonstrates the Endoscopy department in Bournemouth meets a stringent set of standards relating to high quality patient care – the kind we would all expect for our own families.

The JAG scheme is regarded as one of the most innovative and effective in the healthcare sector and the accreditation can assure patients that the department is committed to high-quality standards in their clinical practice.

To achieve the accredited standard, the Endoscopy Team had to provide evidence of clinical quality, quality of patient experience, as well as for their workforce and training.

The service sees around 15,000 patients each year and consistently receives positive feedback in the Friends and Family Test – on average, 99% of their patients would recommend the service.

Samantha Hornby-Wykes, Sister for Endoscopy, said, “We’re really pleased to have received the accreditation again. It’s great for us to be able to show our patients that we’re accredited and that the Joint Advisory Group endorses us.

“The Endoscopy Team here at Bournemouth takes great pride in excellent patient care and this accreditation goes to show that all their hard work pays off. I’m so proud of the team and everything they’ve achieved, including this accreditation.”