Charity, Health & Lifestyle | Posted on November 5th, 2025 | return to news

Surviving Winter appeal launched in Dorset

Dorset Community Foundation, together with Citizens Advice, is appealing for local people to help keep the elderly and vulnerable warm.

For the 15th year running, Dorset Community Foundation is asking local people to help keep the elderly and vulnerable warm through the colder months.

The Surviving Winter appeal, run in partnership with Citizens Advice in Dorset, distributes £200 grants to pensioners and people aged 60 and over with a disability who are living in fuel poverty. The funding also helps the Citizens Advice energy team identify people at risk so they can offer the grants, as well as a range of other support.

Since its inception, the appeal has awarded almost 3,000 grants.

Community Foundation Chief Executive Grant Robson said that despite the reintroduction of the government’s Winter Fuel Payment this year, the appeal — which last year raised more than £50,000 and helped hundreds of people — is still needed.

He said: “Every year in Dorset, an average of 590 people die of cold-related illness because they can’t afford to heat their homes properly.

“Our partners at Citizens Advice tell us that they are seeing older people who are too scared to have their heating on at all in winter or are skipping meals because they are so worried about not being able to pay their fuel bills. In 2025, in one of the richest economies in the world, we think that is unacceptable.”

Dan Fancy, trainee energy team manager at Citizens Advice, said that although energy prices have dropped slightly this year, they are still 50 per cent higher than in 2021 and many older people are already in arrears on their energy bills before winter sets in.

He added: “What hasn’t helped this year is that other things have gone up in price.

“Council Tax went up in April, water bills have gone up quite significantly this year, food is still going up in price and people are now trying to prioritise what they’re paying for.

“If you are a pensioner on a fixed income, you haven’t got so much room in your budget and maybe think ‘I’m going to pay for my energy bills this month and water bills are going to take a back seat,’ or vice versa. It’s easy to see how arrears can mount up or become hard to clear.”

The Citizens Advice energy team also signposts people to other agencies and organisations, such as Ridgewater Energy, where they can get free home insulation and other energy support.

Fancy said: “When someone comes in, we take their background information and offer them a benefits check to see what else they might be entitled to.

“We also look to make referrals for things like water, because they might be eligible for social tariffs, and we always try and get them extra support through the priority services register for their energy and water — there’s all these smaller things that really add up, and it’s not unusual for someone to be £100 a month better off after we’ve helped them.”

Grant Robson is appealing for people to donate to the appeal to help it support some of the 20,000 people living in fuel poverty in the county.

He said: “Last year, because of the wonderful support we received we were able to help more than 400 people. This year, with people receiving the Winter Fuel Payment, we are appealing to those who feel they may not need it, or all of it, to recycle it and help save a life.

“We’re so pleased to be working with the brilliant team at Citizens Advice because of the support they provide. Every pound that people can spare will help us and Citizens Advice to keep people safe and warm this winter.”

Donate to the appeal at https://www.dorsetcommunityfoundation.org or send a cheque or bankers draft, made payable to Dorset Community Foundation, to:
The Surviving Winter Appeal, Dorset Community Foundation, The Spire, High Street, Poole, BH15 1DF.

People can also donate by calling 01202 670815, or through a BACS transfer.

If you need energy support from Citizens Advice, contact them on 01929 775500 or by visiting their website: https://edpcitizensadvice.org.uk/get-advice/energy.